Privacy Policy
Effective Date: 11/24/2024
Lucht Insurance (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.lucht-ins.com, use our services, or communicate with us via SMS, phone, or email.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, mailing address, and any other details you voluntarily provide.
- Communication Information: SMS messages, emails, and call records sent or received through our communication systems, including RingCentral.
- Usage Information: IP address, browser type, device details, and website usage data through cookies or analytics tools.
2. How We Use Your Information
We use your information for purposes including:
- Providing insurance services, quotes, and policy information.
- Sending SMS and email communications, including updates, reminders, and alerts (with your consent where required).
- Improving website functionality and customer experience.
- Complying with legal obligations or regulatory requirements.
3. SMS Messaging & Consent
By providing your mobile number, you consent to receive SMS communications from us.
- Message Frequency: Varies depending on your interactions with us.
- Message/Data Rates: Standard message and data rates may apply.
- Opt-Out: You may opt out at any time by replying STOP to our messages. To request help, reply HELP.
Your opt-out will not affect your ability to receive important service-related communications where legally permitted.
4. How We Share Information
We do not sell or rent your personal information. We may share information with:
- Service Providers: Third-party vendors such as RingCentral (for communication services) or analytics providers, who are contractually bound to protect your data.
- Legal Compliance: When required by law, court order, or government authority.
- Business Transfers: In the event of a merger, acquisition, or business restructuring.
5. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access and request a copy of the personal information we hold.
- Request correction or deletion of your personal data.
- Withdraw consent for marketing communications at any time.
To exercise your rights, contact us at: support@lucht-ok.com or 918-856-6774
7. Cookies & Tracking Technologies
We may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and customize content. You can adjust your browser settings to refuse cookies if you prefer.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”
10. Contact Us
If you have questions about this Privacy Policy or our practices, please contact us at:
Lucht Insurance
Email: support@lucht-ok.com
Website: www.lucht-ins.com
Phone:918-856-6774
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Lucht Insurance Service. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at https://lucht-ins.com/about. Message HELP for help. Reply STOP to any message to opt out.
